Contact

Get in touch

We'd love to hear from you. Whether you have a question about how the platform works, feedback on your experience, a billing or credits issue, or a partnership idea, our team is here to help.

Support

For help with your account, generations, credits, or billing, email us at support@seedance2-mini.com. Please include your account email and a short description of the issue so we can resolve it quickly.

Business & partnerships

For partnership, press, or business inquiries, reach us at hello@seedance2-mini.com.

Response time

We typically respond within 1–2 business days. During periods of high volume, replies may take a little longer — thanks for your patience.

A note on scope

We're an independent platform offering a way to create with the Seedance 2.0 Mini model. We're not affiliated with ByteDance or Seedance, so we can't help with accounts or billing on their official products. For anything related to our platform, though, we're glad to assist.